Shoolu Support Center

Click on the category to browse FAQs.

Amazon Orders (1)

If you ordered Shoes from SoleConnect or Shoolu on Amazon, Go Here.

I would like to exchange for a different size. Can I do that?
Products (3)

A collection of questions & answers regarding products and our inventory.

How Are Your Prices So Low?

I Suspect My Shoes Are Counterfeit, Did You Sell Me Fake Shoes?

The Size That I Want Is Sold Out. Will You Be Getting More In?
Shoolu.com Order Issues (3)

Frequently Asked Questions regarding Orders Issues.

Do you take American Express?

I Didn't Receive An Order Confirmation, How Can I Find It?

Where Is My Order?
Shoolu.com Returns & Exchanges (4)

Frequently Asked Questions regarding returning orders and exchanging orders.

I Need To Exchange My Shoes For A Different Size. How Do I Do That?

I Need To Return My Shoes. What Do I Do?

I Want To Exchange My Order For A Different Style. Can I Do That?

My Order Was A Gift. How Can I Exchange It?

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